Provide a new level of service for your clients at a fraction of the cost of a full-time employee with your own 24 hour live message center!
Ideal for small business, InteliPhone Live Operators let you add an extra employee -- but only when you need it!
By using our online Control Panel, or one of our free Smartphone Apps, you decide when and how to make our live operators 'available'
to your callers. For instance, you can activate an 'Operator' menu option based on time of day
or day of week
. Activate zero out
capabilities on a per mailbox basis to allow certain callers to reach an operator when they feel the need is urgent. Additionally, you can override your pre-programmed schedule at any time to cover holidays, emergencies, meetings, vacations, etc.
You can even share operator responsibilities
by assigning operator calls to your staff, when they are available, and to our live call center when they are not.
Our professional, US based operators
will greet your callers with your company name and a script you've written. They can answer basic questions, provide directions, and take urgent messages for your business and employees -- as though they were sitting at your own reception desk.
Our custom messages fields allow our operators to collect other important information, besides name and call back number, to help expedite your response. Our operators can request account numbers, callback times, e-mail addresses, driving directions and more! Information will be sent immediately by text to your mobile phone, or to your e-mail address. You can also retrieve messages online in our Control Panel and from your Smartphone using our free Android or iPhone app.
Operators can screen and transfer callers
to any extension, department or voice mailbox without patch fees
|InteliPhone Live Operator Basic Plan
*w/30 min/mo. 79¢/minute each additional.
|Other Plans Available|
|Our professional implementation team will help you set up and manage your Operator Service account. We'll work with you to set up an efficient allocation of calls to your live operator designed to keep telecommunication costs in line while delighting your clents with professional, quality care -- as if they were our own customer.
And at the end of the day, you'll have more time to devote to your own business! |
To find out more about how you can use InteliPhone Operator services in your business, please contact us.
|Considering A Live Service? |
|Our studies show even under the most extreme circumstances a percentage of your callers prefer, or at least, are willing to use voice mail instead of live operators. Moving just a fraction of callers to a less expensive service can save you a bundle! See how much you'll save on the chart below.|