InteliPhone Blended PBX™ Solution

Impress callers with a 24/7 Live Operator. Save money by using automation where it makes sense. Our blend of Automation and Live Operator Services lets you decide.


Unique to the industry, InteliPhone Blended PBX™ brings to your business phone service the ultimate in customization. By combining the cost efficiencies of automated call routing service with the human touch of a 24/7 live receptionist, your business will stand above the crowd.

Callers will hear your professionally recorded main menu, and based upon their menu selection, transfer to the appropriate person or mailbox within your organization. Pressing the '0' button instantly connects them with an InteliPhone Live Operator who can answer questions, provide directions, and take urgent messages for your business. You'll receive instant text or e-mail notice when a new message arrives.

Our professional implementation team will help you decide which calls to automate and which calls to send to our receptionist. And you can make changes any time from our online Control Panel..

Live Operator Answering Service

Ideal for the small business, InteliPhone Operators provide you with that extra employee -- but only when you need it!

InteliPhone's online Control Panel lets you activate live service based on time of day and day of week, or you can override your schedule at any time to cover for holidays, emergencies, meetings, etc. You can even share operator responsibilities with your own employees.

Best of all, we'll answer your 'Operator' calls using your company name with all of your information at hand. We'll quickly gather the required phone message and forward it by e-mail and/or text to the appropriate person or department. Our operators can even transfer callers without patch fees to other extensions and to voice mail boxes!

 

 
Why Blended PBX™ Works

Call coverage solutions can be expensive because most telephone answering services require every call to be answered by live operators. You pay dearly for the time the live operator spends on the phone -- even if means answering the most basic questions.

Wouldn't it be great if your answering service charged less for the easy calls? Do your callers ask for directions? For your fax number? Do they need to speak directly with a particular employee? Virtual answering services can provide this type of service in an automated fashion. Using intuitive menus, callers traverse your phone list to be connected to information or person they desire. Sometimes, though callers need more help. And sometimes the only help that works is the human touch?

Enter InteliPhone Blended PBX™! Offering the best of both. Menus and extension numbers help callers find their party quickly, and consistently, but live operators are on hand to help. This blending of technology also brings an amazing reduction in costs. Our typical business phone service clients are able to handle 75% of incoming calls using automated technology which reduces the overall cost per call by more than half!

 

   

Compare Answering Services

   

InteliPhone Blended PBX™Pricing
Monthly Service Fee: $49.95
       -   Includes all features of InteliPhone Hosted PBX
       -   Plus Live Operator Capability
       -   Plus 30 Operator Minutes Per Month
 
Additional Operator minutes are billed at $0.69/minute.
$30 Setup Fee includes Custom Professional Recordings.
 
Standard Features

- Toll-Free or Local
- Day/After-Hours Greeting
- Instant Notification
- Phone Message Access
- Web Administration
- Simultaneous Calls
- Missed Caller-ID
- Reverse Lookup
- Month-to-Month Term
- Call Detail Reports
- Screen Callers
- Announce Only Option
- Upload Recordings
- Forward Options
- Redirect to VoiceMail
- Music on Hold
- Professional Recording
- On-Call Routing
- Turn-Key Setup
- Live 24/7 Operators
Available Options

- Add In-Plan Minutes
- FAX to E-Mail Option
- Additional Number
- Local DID
 
Turn-key Setup

InteliPhone Hosted PBX Service includes turn-key setup by trained InteliPhone technicians, menu and announcement consultation and guaranteed professional recording; plus administrator training and ongoing telephone support.

InteliPhone can change as your business changes -- from our web-administration center, you can reconfigure menus, coverage paths, forwarding options, and extensions. Customize our core plans according to your unique needs. And like all InteliPhone™ services, there is no long-term commitment!

 

 

Try Us Risk Free. Satisfaction Guaranteed.   
 
  

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