FEES AND CHARGES -- SERVICE PLAN PRICE LIST
(Amended July 1, 2010)

Services on this page are subject to Ohio Service Tax at the rate in effect for Franklin County, Ohio. As of July 1, 2010, the rate is 6.75%. All Plans are one-month terms beginning on the order date.

 
  InteliPhone™
Service Packages		 Monthly Service Fee Activation Fee
Base Usage Fees w/Local Number Service (Cost/Minute)

Base Usage Fees w/Toll-Free Number Service (Cost/Minute)
Minimum Usage Deposit Balance

Minimum Usage Deposit Recharge Amount
 

VoiceMail Base Package
(includes one Toll-Free Number or one Local Number, and 150 calls per month)

 
$9.99
-
-
-
-
-
 

Follow-Me Base Package
(includes one Toll-Free Number or one Local Number, and 100 Included Minutes per month)

 
$19.95
-
$0.029
$0.059
$5
$25
  Hosted PBX Base Package
(includes one Toll-Free Number or one Local Number, 100 Included Minutes per month and up to 10 extensions)

 
$24.95
$30
$0.029
$0.059
$5
$25
 

USAGE CALCULATION
  • VoiceMail Plans: Each inbound call to a Toll-Free Number counts as one call deducted from the Included In Plan balance. Inbound calls to an InteliPhone Local Number do not count against the Included In Plan balance and are subject to Emergence Fair Use Policy.
  • Follow-Me 800, and InteliPhone™ Hosted PBX 800 Plans: Usage Charge is equal to the total duration of each inbound call received on the Toll-Free Number rounded to the second times Usage Fee/Minute. Minimum duration per call is 30 seconds.
  • Follow-Me Local, and InteliPhone™ Hosted PBX Local Plans: Usage Charge is equal to the total duration of each outbound call rounded to the second times Usage Fee/Minute. Minimum duration per call is 30 seconds.

    • EXPIRATION
  • All VoiceMail Plans: Expire each month or when the number of calls received exceeds the number of Included in Plan Calls, whichever occurs first. Within five calendar days of expiration, VoiceMail plans automatically renew for an additional period. VoiceMail plans can be renewed a maximum of one time in any 30 day period. VoiceMail messages are limited to a maximum of 5 minutes per call.
  • All Follow-Me, and Hosted PBX Plans: Expire each month and, within five calendar days of expiration, automatically renew for an additional one month period.


    • AUTOMATIC RENEWAL
  • VoiceMail Plans: Within five calendar days of expiration, VoiceMail Plans automatically renew for a period of one month. Prepaid call balance is reset to the number of calls Included in Plan. Prepaid calls cannot be carried over.
  • Follow-Me, InteliPhone™ PBX and Custom Plans: Within five calendar days of expiration, Follow-Me, InteliPhone™ PBX and Custom Plans automatically renew for a period of one month. Included Minute Balance, if applicable, will be reset to the number of Monthly Included Minutes subscribed in customer's plan. Included Minutes expire at the end of each monthly service period and cannot be carried over.

    • REACTIVATION FEE
    A $25.00 reactivation fee applies to all suspended accounts. A $50.00 fee per chargeback or returned check will be applied.

    OPTIONAL FEATURES & SERVICES
    Features marked with no price (marked with '-') are included in the designated base plan at no additional charge.
    Features marked 'n/a' are not available in the designated base plan.
    NOTE: Certain Optional Features may be part of a bundled service plan and offered at no additional charge.
    Contact InteliPhone™ Customer Service for additional information.

    		 
     
     
    		Additional Monthly Service Fee
      One-Time/Activation Fee VoiceMail Follow-Me Hosted PBX
      Special or Additional Numbers        
      Additional Toll-Free Number Each
    -
    $5
    $5
    $5
      Additional Local Number Each (Qty 1 to 8)
    -
    $5
    $5
    $5
      Additional lLocal Number rEach (Qty 9+)  
    $2
    $2
    $2
      Transfer Existing Local Number
    $10
    -
    -
    -
      Transfer Existing Toll-Free Number
    -
    -
    -
    -
     

    True '800' Numbe rEach
    -
    $5
    $5
    $5
               
      Main Menu
    $30
    $5
    n/a
    -
     

     

    		        
      VoiceMail Included Calls        
      Up to 150 Calls/Month
    -
    -
    n/a
    n/a
     

    Up to 450 Calls/Month
    -
    $5
    n/a
    n/a
     

    Up to 1000 Calls/Month
    -
    $10
    n/a
    n/a
               
      Telephone Message Retrieval
    -
    $2
    -
    -
               
      Additional Included Minutes Packages      
      100 Additional Included Minutes/Month
    -
    n/a
    $4
    $4
      200 Additional Included Minutes/Month  
    n/a
    $7
    $7
      300 Additional Included Minutes/Month
    -
    n/a
    $15
    $15
      900 Additional Included Minutes/Month
    -
    n/a
    n/a
    $28
               
      Additional Extensions/Mailboxes        
      2 to 10 Mailboxes
    -
    $5
    n/a
    -
      11 to 90 Extensions/Mailboxes
    -
    n/a
    n/a
    $5
           
    		 
      Professional Recording Service        
      Company Greeting & Main Menu
    $30
    		     
     

    Additional Announcements (per announcement)
    $2
    		      
     

    Mailbox Outgoing Greetings (per mailbox)
    $5
    		     
               
      FAX to E-Mail Service
    (Includes up to 30 pages sent or received per month)
    -
    $5
    $5
    $5
      Each additional page sent or received  
    $0.20
    $0.20
    $0.20
               
     

    Usage Fees for Optional Features depend upon your base service: For VoiceMail Plans, each call received or FAX sent deducts one call from available balance. For Follow-Me, and InteliPhone PBX Plans, all calls received or FAXes sent are billed the prevailing per minute inbound Usage Fee for duration of the call.

    Professional Recordings: Professional recording of Company Greeting and Main Menu is included in $30 setup fee.